CRM Fundamentals: Managing Customer Data

Keep customer details accurate, shared and respectful, whatever your role or team.

What you get:

• 9 lessons across 3 modules with worked examples and figures
• A Workbook, CRM Templates, Quick Reference Cards and a practice tracker you keep
• Knowledge checks, a 20-question final assessment and a capstone you check against a rubric
• A Camderson Academy Certificate of Completion when you pass the assessment and the capstone

Pay in 3 monthly payments of $46. Your full access starts with the first payment.

Self-paced, about 4 hours, and your access does not expire. Built for every role and team.

This course is general education about how people on any team can plan, set up, clean and use a shared customer record, often called a CRM. It is not legal, privacy, security, accounting or technical advice, and it does not promise any particular result. Privacy rules differ by place and change often, so check the current rules that apply to you. Camderson Academy is not affiliated with any vendor or tool.