Customer Experience Excellence

Learn the skills and tools that turn everyday service into customers who stay, at your own pace, starting today.

3 monthly payments of $46. Full access starts today with your first payment.

What you get:

• 18 lessons with video across 6 self-paced modules, about 5 hours
• Tools you keep: a fillable Workbook, 12 CX Toolkit Templates, a Service Recovery Script Library, Quick Reference Cards and a CX Tracker spreadsheet
• Practice from a fictional home services case, a 20-question final assessment and an improvement portfolio capstone, reviewed by a person
• A Camderson Academy Certificate of Completion

Your access does not expire. Built for everyone who serves customers, from the front line to the people who support them, in every department; the tracker works in Excel or Google Sheets.

30-day money-back guarantee: if the course is not right for you, email connect@camderson.com within 30 days of purchase for a full refund. No questions asked.

This course earns a Camderson Academy Certificate of Completion. It is not an academic credential and does not carry continuing education or other professional credit. This course is general education about customer service and customer experience. It is not legal advice. Rules on accessibility, consumer protection, reviews, refunds, privacy and marketing messages vary by location and business, so follow your organization's policies.