01
You became the answer desk
Every question comes to you, so you answer it. It feels helpful, it keeps the work moving, and it quietly teaches the team to keep coming back instead of thinking it through.
Camderson Academy · CA-LM-005
A practical, self-paced course for managers, team leads, project leads, peer mentors and anyone who helps colleagues get better. Learn when to tell, teach or coach, how to listen so people think more clearly, how to ask questions that unlock their own answers, how to run a GROW conversation, and how to turn coaching into plans, progress and a habit that lasts.
About 5 hours · 12 lessons with video · Intermediate · For anyone who helps others grow · Self-paced · A live coaching workbook you keep · 30-day money-back guarantee
01
Every question comes to you, so you answer it. It feels helpful, it keeps the work moving, and it quietly teaches the team to keep coming back instead of thinking it through.
02
Many questions are advice in disguise. People hear what you want, agree, and the thinking, and the ownership, stays with you.
03
Goals get written in a burst of energy, filed and forgotten. Without short, regular check-ins, growth stalls and nobody notices until review time.
Learning outcomes
Eight practical outcomes, each practiced in an exercise and checked in the final assessment or the capstone.
The Camderson method
Tell · Teach · Coach · Urgent or risky? · Knows the basics?
Decide in seconds whether a question calls for an answer, a lesson or a coaching conversation, and make room for coaching moments in a busy week.
Listen fully · Reflect · Check · Open questions · Goal · Reality · Options · Will
Listen so people hear their own thinking, swap hidden advice for open questions, and use GROW to go from a goal to dated next steps.
Their view first · Situation, behavior, impact · Goal · Practice · Support · Proof · If-then first step · What moved?
Give feedback people can use, build development plans in their own words and keep progress visible with short, regular check-ins.
Expectations · Tools · Skill · Motivation · Outside pressures · Invite · Agree · Ask · Return · Review · Planned · Held
Find the real cause of a performance gap, coach colleagues without a title, and keep coaching going week after week.
Ask first. Listen well. Let them own the next step.
Curriculum
Four modules, 12 lessons with worked examples and video
01
What coaching is and is not, the Help Dial, trust and a clear Coaching Agreement, and spotting coaching moments with the Coaching Moment Check.
02
Listening that helps people think with the Reflect and Check Loop, powerful questions and the Question Swap, and the GROW conversation.
03
Feedback inside coaching with Ask, Add, Ask, development plans with the Growth Plan on a Page, and Progress Check-Ins that make small wins visible.
04
Performance gaps with the Performance Gap Finder, coaching without the title with the Peer Coaching Pact, and a lasting habit with the Coaching Rhythm Tracker.
What is included
Your instructor
Strategic advisor and organizational leader
Your instructor is a strategic advisor and organizational leader whose career spans healthcare, public service, human resources, operations, and learning and development. Years of building and facilitating workplace culture trainings, academies and leadership curriculums for hundreds of employees and leaders at every level have shown that people grow fastest when someone helps them think and lets them own the next step. In this course, your instructor helps you coach the people around you so they think more clearly, grow faster and own their next step.
About
Camderson Academy is the education division of Camderson Advisory Services. Camderson helps leaders build organizations that work without them in the room. Everything we teach has been used in a real organization first.
We offer group enrollment for teams and whole organizations that want managers, team leads, project leads and peer mentors to share the same simple coaching tools and language. Email connect@camderson.com to talk through your group.
No. The title says managers, and the course is written for everyone who helps colleagues grow: team, shift and project leads, supervisors, senior specialists, peer mentors and mentors in any department. Lesson 4.2 covers coaching without a manager title.
No. There is no prerequisite. If you help other people at work, even informally, you are ready. First-Time Manager Essentials and Giving and Receiving Feedback pair well with this course but are not required.
Your access does not expire. We review the course every year, and any updates are added for you at no extra cost.
About 5 hours in total, including the written lessons and their videos, the Try it exercises, the knowledge checks, the final assessment and the capstone. Everything is self-paced.
No. You can build your coaching plan for the fictional Stonecrop Animal Hospital included in the course. If you use your own team, you use roles instead of names and leave out anything personal or confidential.
Yes. Every fact comes from a named source, such as the International Coaching Federation, SHRM, Gallup and peer-reviewed studies, and the lessons say what each study did and did not show. Nothing is invented, and the course is honest that most coaching research studied professional coaches.
Neither. You receive a Camderson Academy Certificate of Completion after passing the final assessment and the capstone, a coaching plan that a person reviews. It is not an academic credential or a coaching credential, is not accredited and does not carry continuing education or other professional credit.
Yes. You are covered by a 30-day money-back guarantee. If the course is not right for you, email connect@camderson.com within 30 days of purchase and we will refund you in full. No questions asked. Your course access ends when the refund is issued.
A spreadsheet program that opens .xlsx files (Microsoft Excel, Google Sheets, Apple Numbers or LibreOffice Calc), a word processor that opens .docx files and a PDF reader. All templates and practice files are included as downloads.
Self-paced, about 5 hours, with a Workbook, a Coaching Toolkit, Quick Reference Cards and a live coaching workbook to help you build skill, ownership and performance in the people around you.
Backed by our 30-day money-back guarantee.
This course earns a Camderson Academy Certificate of Completion. It is not an academic credential, is not accredited and does not carry continuing education or other professional credit. This course is general education about coaching at work, not HR, legal, medical or mental health advice.