01
The right problem first
Clear problem statements and root causes keep teams from solving the wrong thing.
Camderson Academy · CA-LM-009
A practical, self-paced course for leaders at every level. Sort your decisions, define problems clearly, find root causes, compare options, catch your own blind spots, hear every voice and pilot your decisions so you learn as you go.
About 4 hours · 9 lessons · Intermediate · For leaders at every level · Self-paced · Tools you keep
01
Clear problem statements and root causes keep teams from solving the wrong thing.
02
Several real alternatives, a weighted matrix and a premortem make choices easier to defend.
03
Named roles, a one-page record and a small pilot turn decisions into results.
Learning outcomes
Practical outcomes, each practiced in an exercise and checked in the final assessment or the capstone.
Your toolkit
List · Stakes · Process · Review
Match process to stakes.
Say · Sort · Data · Write
One sentence, no solution, no blame.
Why · Fishbone · Count · Choose
Move from symptoms to causes.
List · Horizon · Test · Ask
Five or more real options.
Criteria · Weights · Ratings · Discuss
Score options with weights.
Anchor · Counts · Premortem · Change
Catch shortcuts and run a premortem.
Who · Format · Hold back · Close the loop
Make it safe to disagree.
Roles · Decision · Risks · Review
One page to remember why.
Place · Measure · Predict · Decide
Test small, measure, then choose.
Triage. Define. Diagnose. Choose. Learn.
Curriculum
3 modules, 9 lessons with worked examples
01
Match process to stakes, define the problem and find its causes.
02
Generate real alternatives, compare them and check your own thinking.
03
Hear every voice, make the call and test it small.
What is included
Your instructor
A consulting firm for practical workplace skills
Your instructor is Camderson Advisory, a consulting firm that helps organizations build practical skills for the people who do the work. In this course, your instructor helps you frame problems clearly and make decisions your team can understand and act on.
About
Camderson Academy is the education division of Camderson Advisory Services. Camderson helps leaders build organizations that work without them in the room. Everything we teach has been used in a real organization first.
We offer group enrollment for teams and whole organizations that want everyone, in every role and department, to build the same skills. Email connect@camderson.com to talk through your group.
No. There is no prerequisite. If you make or influence decisions, you are ready.
Managers, team leads, owners and project leaders in any department. Examples come from many kinds of workplaces, and the methods fit offices, clinics, schools, nonprofits and businesses of every size.
Your access does not expire. We review the course on a regular cycle, and any updates are added for you at no extra cost.
About 4 hours in total, including the written lessons, the Try it exercises, the knowledge checks, the final assessment and the capstone. Everything is self-paced.
Email support through academy.camderson.com.
A spreadsheet program that opens .xlsx files (Microsoft Excel, Google Sheets, Apple Numbers or LibreOffice Calc), a word processor that opens .docx files and a PDF reader. All templates and practice files are included as downloads.
No. You can build your decision file for one of the practice scenarios in the Capstone Practice Brief included in the course. If you use your own workplace, use roles instead of names and leave out anything confidential.
No. It names no software and no product as the one to use. It is general education, not legal or financial advice. It teaches methods and points you to real sources.
You receive a Camderson Academy Certificate of Completion after passing the final assessment and completing the capstone. This certificate confirms completion of a Camderson Academy course.
This course was written and edited by Camderson Advisory. Sources are listed with the date each was read. Where a source could not be opened on that date, the Sources page says so. This course teaches skills for everyday work. It is not legal, tax, financial, medical or professional advice. Laws and rules vary by place and change over time, so talk with your own attorney or qualified professional about your situation. Last updated: November 2026. Next planned review: November 2027.
Self-paced, about 4 hours, with a Workbook, templates, Quick Reference Cards and a practice tracker.
This course earns a Camderson Academy Certificate of Completion. This certificate confirms completion of a Camderson Academy course. This course is general education about structured decision-making and problem-solving. It is not legal, financial, safety or HR advice, and it does not replace your organization's policies, governance or the advice of qualified professionals for high-stakes decisions. Research on decision-making has limits and results from one setting may not match yours, so treat the methods as aids to judgment, not formulas that decide for you. Examples, numbers and the organizations in the examples are fictional or illustrative. Camderson Academy is not affiliated with any organization named in the sources.