Free lesson ยท Camderson Academy
Find the process that only one person knows
Read and watch Lesson 1.1 of Business Operations & SOP Development, free. About seven minutes on what happens when a process lives in one person's head, and what a good SOP does and does not do.
WHAT YOU WILL LEARN
- ◆How undocumented processes create variation, key-person risk and rework
- ◆What an SOP is for, what published guidance says about writing one, and how much to document
- ◆A short exercise to find the unwritten know-how in your own business
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About the course
Business Operations & SOP Development
Lesson 1.1 is the opening lesson of a six-module, self-paced course taught by Ruben Tejada. Your free access also includes Lesson 1.1 from every other Camderson Academy course.
This course is general education about business operations and process documentation. It is not legal, safety, HR or compliance advice. Follow your organization's policies, and check with the people responsible for safety and compliance before you put an SOP into use.