Camderson Academy · School of

Healthcare Administration & Operations

Systems. Service. Outcomes. Practical, self-paced, non-clinical courses that help staff, supervisors and managers in clinics, medical groups and health organizations run the business side of healthcare with confidence and care. Taught by Ruben Tejada.

The courses

Healthcare Administration & Operations

Run the business side of healthcare with confidence and care.

CA-HC-001 · Available now

Healthcare Operations Fundamentals

Explain how US healthcare is organized and paid for, and improve access, revenue cycle, compliance and quality operations in a clinic or health organization.

Beginner · About 5 hours

$149

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CA-HC-002 · In development

How US Healthcare Works: Payers, Providers and Policy

Explain how payers, providers and public programs connect and how policy changes reach daily operations.

Beginner · About 4 hours

$129

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CA-HC-003 · In development

Revenue Cycle Fundamentals for Non-Clinical Staff

Follow a claim from registration to payment, prevent common front-end denials and track revenue cycle measures, without coding certification.

Intermediate · About 5 hours

$149

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CA-HC-004 · In development

Patient Access, Scheduling and Patient Experience

Improve scheduling, access and patient experience with schedule templates, wait-time measures and patient feedback.

Beginner · About 4 hours

$129

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CA-HC-005 · In development

Care Coordination Operations

Run referral tracking, transition logistics and care coordination workflows that close the loop, within non-clinical scope.

Intermediate · About 4 hours

$129

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CA-HC-006 · In development

HIPAA and Compliance Awareness for Non-Clinical Staff

Recognize HIPAA privacy and security duties and fraud, waste and abuse risks, and report concerns through the right channel (awareness level, not legal advice).

Beginner · About 3 hours

$99

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CA-HC-007 · In development

Quality Improvement in Healthcare Settings

Lead small, measured improvement cycles on access, flow and service problems using PDSA and simple run charts.

Intermediate · About 5 hours

$149

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CA-HC-008 · In development

Leading Clinical and Non-Clinical Teams

Lead mixed clinical and administrative teams with clear roles, daily huddles and shared operating measures.

Intermediate · About 5 hours

$149

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CA-HC-009 · In development

Healthcare Data and Reporting Basics

Build accurate, privacy-safe operational reports from scheduling, claims and survey data.

Intermediate · About 4 hours

$149

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CA-HC-010 · In development

Managed Care and Health Plan Operations

Explain how health plans contract, pay, manage utilization and measure quality, and work effectively across the payer and provider line.

Intermediate · About 5 hours

$149

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CA-HC-011 · In development

Medical Practice and Clinic Management

Run a practice's staffing, scheduling, finances, vendors and compliance systems as one operating plan.

Intermediate · About 6 hours

$179

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CA-HC-012 · In development

AI in Healthcare Administration: Responsible Use

Choose, govern and use AI for administrative work while protecting patient privacy and keeping people accountable.

Intermediate · About 4 hours

$149

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Courses earn a Camderson Academy Certificate of Completion. Certificates are not academic credentials, professional certifications or licenses, and do not carry continuing education, continuing medical education (CME) or other professional credit. Educational only. These courses are non-clinical and are not legal, compliance or medical advice. Follow your organization's policies and consult its compliance, privacy and clinical leaders.

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For teams

Train your whole team

We offer group enrollment for clinics, medical groups, health plans and health organizations that want front desk, revenue cycle and operations teams to share the same map, measures and checks. Email connect@camderson.com to talk through your group.